CURRENCY
All prices listed on our website are in Bahamian dollars.
DEPOSITS AND PAYMENT
A 50% non-refundable deposit is due before work can commence. The balance of the 50% is to be paid at the end of the project, once project is approved and before the final package is delivered. A deposit invoice is emailed to you at the start of the project.
PAYMENT METHODS ACCEPTED
Bank Transfer is a first choice for receiving payments as it allows a contactless and convenient process.
Cash payment is a second option when it comes to receiving payments.
PayPal is our third option as it is a simple and convenient way to make payments online and allows you to use your credit card or debit card. You do not need a PayPal account to make payments with credit or debit cards. Payments sent using PayPal will require an additional payment of five dollars ($5) from the client to cover conversion fees.
CANCELLATIONS AND REFUNDS
Cancellations and Refunds can only be honored if the Designer has not started working on your project(s) as yet. Please keep in mind that the deposit is non-refundable.
REVISIONS
Each project will only include two (2) revisions with purchase. Any further revisions would require an additional charge of five dollars ($5). Upon requesting changes to a project. The original date or time you were given for completion on your project will be rescheduled based on the availability of the Designer. You can expect a one (1) or two (2) day change.
ABANDONED PROJECTS
Each project has a timeline and an estimated start and completion date. Please respect our timeline and respond in a timely fashion with any revision requests once project has commenced. A project will be considered abandoned if we have not heard from you in 30 days. You will not have any rights to use any of the work that was presented to you, unless the project has been paid in full. If we have not heard from you and you contact us after the 30-day abandonment, a start up fee may apply.
PORTFOLIO AND WEBSITE CREDIT
We reserve the right to add completed projects to our portfolio. If there is a privacy issue involved, please inform us.
COPYRIGHT FOR ARTWORK
Graphic designs created are custom-created and exclusive to each business. Any concepts that are not chosen and paid for will be a violation of our graphic design rights if they are used elsewhere.
CONTRACT WITH ACAIRI
By entering into a project with Hello242, you are consenting to be bound by the terms of these policies and procedures. Please note that our policies and procedures can be changed or updated at any time without prior notice to you.
**Last Updated May 27th, 2024.